Go to the Track Your Order page from the main menu or click the link directly to view your shipment status in real time.

Processing takes 2–4 business days depending on order volume, and shipping usually takes 3–5 business days. For any questions, email us at info@kringleheaven.com

Please email us immediately at info@kringleheaven.com so we can update your address before your order ships.

First, check your tracking link for the latest updates. If it’s been over 10 business days with no progress, contact us at info@kringleheaven.com and we’ll look into it for you.

Yes, we ship worldwide! Delivery times may vary depending on your location and customs processing.

Our return policy is the same across the entire store. You have 90 days to return your product if it’s damaged or if you’re not satisfied. Simply email us, and we’ll send you a return form along with instructions for sending it back.

You can use our contact form or email us directly with your situation, and our support team will guide you through the process to make it quick and easy.

Refunds are processed immediately after your return is received and inspected. You’ll see the refunded amount appear on your credit or debit card shortly after processing.

Contact us right away — we’ll send you a free replacement at no cost to you. We cover everything, including shipping and handling.